Food allergy policy
At Dinebd, we prioritize the health and safety of our users, including those with food allergies or dietary restrictions. While we take food allergies seriously and strive to provide accurate allergen information, we cannot guarantee that the food ordered through our app or website is free from allergens. Therefore, it is essential for users with food allergies or dietary restrictions to take precautions and verify allergy information directly with the restaurant before placing an order.
User Responsibility:
- Users are responsible for informing the restaurant of any food allergies or dietary restrictions when placing an order.
- It is the user’s responsibility to carefully review menu items and ingredient information provided by the restaurant to identify potential allergens.
- Users should exercise caution when ordering food through our services and communicate directly with the restaurant regarding their specific dietary needs.
Dinebd’s Role:
- Dinebd provides a platform for users to discover restaurants, view menus, and place orders, but we do not prepare or handle food.
- While we make efforts to display accurate allergen information provided by restaurants, we cannot guarantee its completeness or accuracy.
- Dinebd shall not be held liable for any allergic reactions, health issues, or other adverse effects resulting from the consumption of food ordered through our platform.
Recommendations for Users:
- If you have severe food allergies, consider contacting the restaurant directly to discuss your specific needs and ensure a safe dining experience.
- Review the allergen information provided by the restaurant and inquire about cross-contamination risks if necessary.
- Always carry necessary medication, such as epinephrine auto-injectors, in case of an allergic reaction.
While Dinebd endeavors to provide a convenient and enjoyable dining experience for all users, we urge individuals with food allergies or dietary restrictions to exercise caution and diligence when using our platform. By communicating directly with restaurants and taking necessary precautions, users can minimize the risk of allergic reactions and enjoy their dining experiences safely.
If you have any questions or concerns about our Food Allergy Policy, please contact us at [email protected]. We are committed to ensuring the health and satisfaction of our users.